IT Support Express

Program fee : £50
Program fee weekday after 8PM and weekend : £70

We provide the best IT Support of all London and in Express!

If you need help with your computer, if you are in trouble with your computer, if it doesn't start or it crashes all the time, contact us and we will send you an expert to fix it.

Our price for express support is £50 an hour for London zones 1&2. We will analyze the problem and, if possible,t fix it then and there. If it’s more difficult we will estimate the cost and give you a quote.

If you need Express weekday support after 8:00pm or at the week-end, the price is £70 hourly for London zone 1&2.

PC Healt Check

Program fee : £49

Is Your Computer running slow? When was the last time it had an oil change?

It is important to maintain your computer on a regular basis to help prevent system crashes and to optimize your computers performance. Computer systems can become clogged due to the constant installing of programs, internet browsing and general day to day use. Just as a car has an oil change, your computer operating system, known as "Windows" needs regular attention. You may have noticed already that your computer isn't as fast as it used to be. We will perform a 15 point health check to optimize your computer system to the best of it's ability.

(15 POINTS) PC HEALTH CHECKS

- Delete temporary files
- Remove internet cached files and cookies
- Remove old help files
- Remove unused programs
- Clean old entries from windows registry
- Delete shortcuts from startup to speed up system.
- Defragment hard drive to improve file access speed.
- Advise on windows update procedure
- Reorganize start menu items into folders
- Update antivirus definitions if installed or provide free antivirus software
- Optimize swap file for optimum performance
- Remove spyware, adware and malware
- Set system startup wait time to fast
- Improve system resposiveness
- Flush eventlogs

PC Health Checks are performed live by our qualified computer engineers, all holding at least one academic qualification at university level and with over 4 years commercial experience.

This program is an 1h program. The price for this program is 49£ with an engineer at your place.

PC UPGRADES LONDON

Is Your Computer Old?
Is It Becoming Slow and Sluggish?
Need More Memory?

There are two types of computer owner. Those who love to have the latest fastest system possible and run high end graphics and games and those who have a system for 4 or more years, who loves their system but system crashes and slowdowns...

There are many upgrade options available, be it speed increases, functionality, storage or computer styling. Whatever your needs, we can supply to your specification and fit in your own home.
Simply send us an e-mail and state your requirements and we will be more than happy to assist.


SPEED UP YOUR COMPUTER - MEMORY
The number one reason for a slow computer is due to a lack of memory. Increasing your computer memory is a simple process and can be installed within a few minutes by an engineer. Memory prices have fallen dramatically over the years so now is the perfect time to invest. A small chip is installed into your system instantly improving overall performance. The ability to run more than one program at once with faster and increased response times is achieved. By far the most cost effective way to bring life back into your computer system.

SPEED UP YOUR COMPUTER -PROCESSING POWER
You may also be in the market for a new processor, the core or your machine, the brain power! The faster the processor, the faster tasks are performed, the faster your computer starts, the more responsive it will become. We supply and fit AMD and Pentium processors only - The main competitors.

CREATE YOUR OWN - MUSIC ALBUMS OR MOVIE DVDS
If you are interested in creating your own DVDs or compiling your own music albums, you may be interested in a CD or DVD writer or a combined unit that allows you to make both.

INCREASE STORAGE CAPACITY - HARD DRIVE UPGRADE
If you have had your computer a while, collect mp3s, videos ad images, you may find that you are running out of space. We can install a secondary drive in your computer without touching what you already have on your machine to give you up to 350gb of extra hard drive space.
We have different program at different price for upgrade your PC. So contact us and we will send you

We can supply the following items;
Computer memory, tft screens, Intel or AMD processors, CD and DVD writers, computer cases, digital cameras, motherboards, media center pc, new computers, software, usb devices, bluetooth accessories, games console accessories including Playstation, psp, xbox and nintendo, scanners printers, faxes, plasma screens, tvs, videos, gadgets and more.

Broadband Installation (ADSL)

Program fee : £80

Need help installing Broadband?

Do you need to secure your wireless network?

We specialise in new technologies and broadband is just one of them. If you require help installing and configuring broadband and you live in london, an engineer will visit you in your own home. Our main aim is to ensure that your network is set up correctly and that it is secure. It's very common for people to simply plug equipment in without any advanced setup, leaving your computer exposed to the outside world. Why would you pay for a broadband connection that everyone else can use for free?

WIRELESS BROADBAND:

9 out of 10 wireless broadband installations are set up without any security. This means that anyone can use your internet connection - for free! The major issue with this is that anyone can connect to your broadband anonymously and carry out criminal activity and access information on your computer. All activity on your broadband connection is logged under your name and your account. We will ensure that your wireless equipment is secure and that your internet connection is used only by you. By default, equipment provided by manufacturers is supplied with security switched off so it is important to have this checked by an engineer.

We ensure all information transmitted will be encrypted to help prevent eavesdropping.

If your broadband provider only supplied you with a broadband modem and you would like to have the functionality of wireless internet, you can purchase the wireless option from us in order to upgrade your broadband setup and access the internet from anywhere in your house.

WIRED NETWORKS:

If you simply have a broadband modem, the process is much simpler and setup is usually quicker. An engineer will visit you, perform installation tasks and have you surfing the web in no time.In both cases, wired or wireless, we will also secure your computer from the outside world and check that you have the latest Microsoft updates for your computer. Maintaining your computer will help prevent problems in the future.

This program is a program of 2h. Our price for this program is £80 for London.

Buy, Configuring and Enjoy a new Device !!

Program fee : £45

Have you thinking to buy a new device (printer; Webcam…) ??

But you know, you're a bit afraid to have some trouble to configuring it and to use all is capacity ? You don't really know what to choose ??


Our engineers are specialized to install and configuring thousand different devices.

We come into your place, configuring your device as best as possible and show you how to use it. We also can help you to choose the perfect device for you, give you the right advice for make a good choice.

This program is a 2h program. The price for this program is 45£ (London Only)

Contact us by mail for book an appointment.

Switch to Windows 7 or to an another PC.

Program fee : £150


















Have you heard about Windows 7, the new Operating System from Microsoft ? Do you want to switch your PC or buy a one with Windows 7 without lose any files, folders or settings ??

if Yes we have the perfect program for you !

With this program an engineer helps you to install it, transfer all your programs, files and settings to your new system. Live your multimedia life at 200% !!

For this program our engineer need minimum 4h00.

Our price for this program is £150 in London. (Windows 7 is not including in this program)

Make Safe all your important files on DVD or External Hard Disk.

You have probably very important files in your computer without any save?
Are you ready to lose all your family picture/movie ? All your music ? All your professional files ?

If you computer do a big crash, sometimes the only one solution is to format it and reinstall everything, so you will lose all your files !!!

This program save all your important files in a DVD or in an external Hard Disk.
So you can be sure to have a copy of all your important files always safe !

Our price for this program depends of the size of you're size


Between 1G B to 4GB : £35
Between 4GB to 8GB : £50
Between 8GB to 12GB : £65

Make a "CLONE" of your hard disk and save your multimedia life!

Program fee : £150

You are Afraid to lose all your system, all your files, familly picture, music ???

After a crash or if you hard disk die you can lose all your files, settings, everything !!

With our new program, our experts copy all your hard disk into a new one!!

So if your hard disk breaks, you lose nothing! We just have to plug the “clone” hard drive and immediately your PC restart has the same. All your settings, your files will be ready to work.


This program cost is £150 in London. (The new hard disk is including in the price)

I think I have a virus!?!

If you suspect your computer has a virus, we can help. Our engineers will visit you in your own home (London Only) to scan your system for virus files, trojans and worms leaving your computer system free from infections. The process can be lengthy but just how annoyed would you be if you lost everything on your machine?Avast Antivirus is the best Antivirus Product on the market. We strongly advise against using Norton Antivirus and McAfee simply because they are sluggish and from our experience, have been the root cause of many PC problems. We have been providing antivirus removal services for a long time now and we have seen that eSet performs much better than any other Antivirus product we have tested, and believe me, we've tested a lot.

Our price for this program is £55 for London (1;2)

The installation of Avast Antivirus is including in this program.

Windows Installation

Over time, computers can become extremely slow, virus infected and sometimes even fail t start up. Reinstalling Windows brings your PC computer abck to life and returns your system back to it's factoty settings, just as it was when it was first bought and unpacked. Some people like to reinstall windows on a regular basis simply because of the speed increase gained and due to the frequent installing and removing of software.

Our engineers will visit you in your own home and reinstall windows for you, bringing you improved speed and performance. The whole process usually takes about an hour and a half depending on the type of machine.

If you require data to be backed up beforehand, this can also be arranged. Reinstalling windows will wipe your entire hard disk so please remember to take a backup of your important files before using this service. If your computer will not start - don't worry, we can still get to the files for you as we also specialise in data recovery.

We are able to reinstall the following operating systems:
Windows 95, Windows 98, Windows Me (Millennium), Windows XP (Home and Professional), Windows 2000, Windows Vista (Home Basic, Business, Unlimited) and the new WINDOWS 7.

Contact

Contact us by mail : val.itsupport@gmail.com

Stop POPUPS

Pop-up ads are a form of online advertising on the World Wide Web intended to increase web traffic or capture email addresses. It works when certain web sites open a new web browser window to display advertisements. The pop-up window containing an advertisement annoyingly pops up on your screen, often many times over.
Many people simply refer to popup's as an annoyance when in actual fact, something more sinister may be happening behind the scenes.
It is extremely important to remove traces of adware and spyware from your computer for a number of reasons. These programs install themselves as part of other programs or from web pages you may have visited. They work by monitoring your searches in google for example and then serve up popups based on your internet habits. They gather statistics about your daily life and choices you make in order to form a personality. This data is sent back to marketing departments and used in a number of ways. Some can be intrusive such as on screen popups whilst others remain silent.

Our price for a program who clean your computer is £65 for London

My Computer Keeps Crashing

Computers "crash" for a number of reasons. Over time, with constant use, computers become more prone to crashes. This is usually by no fault of the user, however, the installation and removal of programs, constant internet use, lack of disk space and registry errors all contribute to a problematic computer.

Housekeeping is the key here. As with most chores, and that is what it can become, keeping your computer system running smooth can be a challenge. You can help prevent pc crashes by regularly performing routing housekeeping procedures to minimise as many potential problems as possible.

You should always try to have plenty of free space on the c: drive. Your computer uses space here for virtual memory. Just like you have memory installed in your computer, windows can pretend to have more memory by creating a file on your hard drive to store system information. A lack of free space means this function cannot process meaning a general performance slowdown.

It is advisable to have a Pc Health Check every 3-6 months to troubleshoot any problems that you may have. The service can be performed remotely over our award winning remote control system quickly and easily with the added bonus of paying a reduced fee as no engineer is required on-site. If however you prefer an on-site engineer to call, this is no problem.